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Refund Policy

Last updated: December 21, 2025

At ChatStats.live, we strive to ensure our customers are satisfied with our services.

Subscription Refunds

We offer a 3-day money-back guarantee for all new subscriptions. If you are not satisfied with our service within the first 14 days of your initial subscription, you may request a full refund.

Cancellation

You can cancel your subscription at any time through your profile page. Your subscription will remain active until the end of the current billing period. We do not offer refunds for partial months or unused time after the 3-day window.

Contact Us

If you have any questions about our refund policy or need to request a refund, please contact me at shane.pepperell@me.com.